FAQ
Our ready-made range of exclusive in-house designs, showcase the various diamond shapes so you can narrow down the one that catches your eye. Our showroom pieces are all custom-designed and you may order them in your preferred choice of metal and carat weight.
Alternatively, if you have something particular in mind, we can work with you during your obligation-free consultation to bring your vision to life with a custom piece made just for you.
Our prices begin at $250 for our dainty, minimalist pieces. There really is no limit to what you can create depending on your style and budget.
Congratulations, we love a happy customer! Due to the fluctuating cost of materials, we will provide you with a ball-park estimate on the day, and confirm exact pricing within two working days.
We then require a 50% non-refundable deposit to process your order. As all of our pieces are custom made and come with an IGI certification, orders take around 4-6 weeks to arrive in our showroom. The balance is required on the day of collection.
Once you’ve collected your inspiration pictures and decided on your budget, we will ask you to email these to us at sherbridgediamonds@gmail.com with a heading “Custom Design Request“.
We will take some time to collate the ideas and get in touch with you to finalise the design and pricing. Sometimes a one-on-one consultation is required; other times this is not necessary. We can decide on this together as we work through the design process. Usually, the complexity of the design drives the need for this.
Custom orders require a 50% non-refundable deposit and once that has been processed, we then have a CAD design created for your approval.
Once the CAD designs have been approved, our jewellers get to work on bringing your vision to life. This typically takes 6-8 weeks.
A video of your completed piece will be sent to you ensuring it is exactly how you imagined.
Following payment of the balance, your piece will be shipped to our showroom. We will call you as soon as we receive it so you can book in a time for collection.
Most pieces will take around 4 – 6 weeks to arrive.
Designs requiring a complex CAD process will take around 6-8 weeks.